Frequently Asked Questions

Everything you need to know about our Scandinavian design pieces and services.

What is the typical shipping time for furniture and decor?

Standard shipping within Europe typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

Do you offer international shipping?

Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of the items.

What is your return policy for home accessories?

We offer a 14-day return policy from the date of receipt. Items must be returned in their original packaging and in unused condition to be eligible for a full refund.

How should I care for my 101 Copenhagen ceramics?

Our ceramics are often hand-glazed and unique. We recommend cleaning them with a soft, dry cloth and avoiding harsh chemicals or dishwashers to preserve the finish.

Are your products handmade?

Many of our products are finished by hand, which means small variations in color and texture may occur. These are not defects but unique characteristics of the craftsmanship.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.